03 · Concept system · Operations
Operations System.
Connect the work happening behind the scenes. One event-driven backend that connects every system, so a single booking updates everything, briefs the team and triggers the next step.
- Integrations
- Custom backend
- Database
Workflow · viewing booked
Completed · 1.8sTrigger
Booking
Concept system with sample data. An interactive version is in development.
01
The challenge
Every booking triggers a chain of admin across five systems: CRM, calendar, email, messaging and spreadsheets.
In the client's words: “Every booking creates ten small admin tasks for your team.”
02
The solution
One event-driven backend that connects every system, so a single booking updates everything, briefs the team and triggers the next step.
03
How it works, step by step
Each step runs automatically. A person steps in only when there's a real decision or conversation to have.
Operations System
Live run · sample data
- Viewing booked
- CRM opportunity updated
- Calendar event created
- Confirmation emailed
- Reminder via WhatsApp
- Agent briefing sent
- Outcome recorded
- Next workflow triggered
04
Technology
05
What the business gets
Hours of manual work removed
Faster, consistent responses
Every action logged and visible
Next case
Lead Conversion System